Who We Are »Who We Are
At Crossroads, our mission is linking People, Processes, and Technology together to enable forward-thinking organizations of all sizes and composition around the globe to be more competitive and agile within their respective marketplace.
Since 1996, we have been successfully guiding clients through technology and business changes by listening to their needs and delivering results. Crossroads is an established and respected Technology and Business Availability company with strategic competencies in Consulting, Compliance, Cybersecurity, IT Management, Infrastructure, Enterprise Applications, and Cloud Hosting.
Our engagements provide clients with the utmost competitive advantage needed in today’s evolving marketplaces. We focus on maximizing existing assets and providing services that are proven, well-tested, and result-driven. We deliver only confirmed, logical solutions for our clients, allowing organizations to be more flexible and reduce costs, as well as afford capital to be reinvested in the organization. We devote ourselves to understanding each client’s individual needs, determining best practices and methodologies, then uniting necessary resources and processes to ensure performance, flexibility, and complete customer satisfaction.
Our distinguishing differentiators are what sets us apart from the competition.
All-Inclusive Turn-Key Solutions
We provide a customized solution that is total cost-inclusive. Receive a consistent monthly bill with no extra fees. We even financially align all metrics to meet your satisfaction with a money back guarantee.
Our Support Resolves All Issues at First Level
Our support team is available 24/7/365 to provide a zero-gap solution without encountering tier-climbing. The technician you speak with when you call in will be the one to resolve your issue. Each of our technicians is skilled and trained to handle any issue a client may need resolved.
Above and Beyond the Contract
We don’t believe in just meeting minimal requirements outlined in a Service Level Agreement. Crossroads goes a step further to meet the needs of our clients and ensure their success.
Business leaders today have many responsibilities and occupy many roles within their organizations. Our services give professionals the flexibility to get back to their organizational roots and core business functions. We deliver a world-class team of respected IT and business professionals who provide a level of knowledge and experience found only in the most progressive organizations. We are continually adapting the best tactics and methods to best serve our clients, while molding our processes in technology to best adhere to new technological trends. Education and skilled prediction of the market is a critical component of our success, and will continue to be the foundation of our high-class customer service throughout our lifespan.
Crossroads stands as a symbol for Trust, Integrity, and Accountability within the technology industry. We hold these as our strongest virtues and thrive on devoting ourselves to our virtues.