Optimizing the Benefits of EHR Accessibility

Two years ago, a home therapy services organization came to us with the challenge of creating a strategic plan to digitize their health records and business operations.

They wanted to improve the overall care of their patients and knew that other healthcare providers were seeing success with moving their operations to the cloud.

We worked with this client to provide users access to the patient data they need, when they need it, and where they need it through the implementation of Electronic Health Records (EHR). Due to the sensitive nature of the records, a secure foundation of infrastructure and a critical support structure were top priorities for this client. They needed an IT provider who could meet the security standards for hosting sensitive medical information. We saw them through the execution of electronic health files, as well as guiding their users through the introduction of mobile devices such as cell phones and tablets.

This client’s need was unique; not only did their employees require access to information stored in the cloud, but they wanted patients’ families to be able to fill out forms online. These forms would document the patient’s treatment and recovery in detail. To tackle this twofold challenge, the client needed a strong technology partner with a scalable platform and continuous support.

With ever-changing HIPAA regulations, staying compliant can be a complex and costly challenge. This is why Crossroads datacenters are compliant with SSAE 16 and ISO 27K Security standards as well as HIPAA. Each of our datacenters adheres to demonstrated and structured processes that make certain your technology assets are available and secure. We stay ahead of emerging technology trends, and our dedicated professionals are in a constant state of development, continuously educating themselves about technology advancements and security threats.