In today’s market, businesses require high availability of their dynamic, elastic, automated, and self-service infrastructures. This is why Crossroads is committed to providing services that consistently exceed expectations.
With the assurance of 24/7/365 Crossroads Network Operations Center monitoring, our solutions are provided at a fixed monthly cost and backed by a 100% Service Level Agreement (SLA).
Our 100% Service Level Agreements are financially backed, holding merit and delivering on the promise of performance and availability. This contract is a transparent and honest depiction of the experience clients will receive from Crossroads.
We guarantee that in any given month, your service will be available 100% of the time. If we would ever fail to meet this guarantee, you are entitled to a bill credit in which is outlined in your SLA.
Our agreement is designed to give our clients a level of confidence around the reliability of our infrastructure and our commitment to delivering a high-quality service.